Privacy Policy

Last Updated: 10/15/25

At HealingStrong, your privacy matters deeply to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains our practices in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

By visiting our website or engaging with HealingStrong’s programs, you agree to the practices described in this policy.

1. Information We Collect

We collect information that helps us serve our mission of supporting individuals and families affected by cancer. This may include:

  • Personal Information: Name, email address, mailing address, phone number, and other details you voluntarily provide (e.g., through forms, events, or donations).
  • Donor and Payment Information: When you make a donation, we collect necessary payment data via secure third-party processors (such as PayPal or Stripe). HealingStrong does not store full credit card details.
  • Usage Data: Information automatically collected through cookies, analytics, and similar technologies, including IP address, browser type, pages visited, and time spent on our site.
  • Cookies and Tracking Data: Used to improve your experience, measure engagement, and personalize content.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services, programs, and website.
  • Communicate updates, events, and opportunities to get involved.
  • Process and acknowledge donations.
  • Respond to your inquiries and provide support.
  • Fulfill legal, accounting, or reporting obligations.

We process personal data under lawful bases such as consent, legitimate interest, contractual necessity, and legal compliance.

3. Cookies and Tracking Technologies

Our website uses cookies to help it function properly and provide a better user experience. These may include:

  • Essential cookies – required for site functionality.
  • Analytics cookies – used to analyze traffic (e.g., Google Analytics).
  • Preference cookies – to remember settings or preferences.

You can disable cookies in your browser settings, but some features may not work correctly if you do so.

4. Sharing of Information

HealingStrong values your trust. We will never sell, rent, or trade your personal information. We may share it only when necessary:

  • With Trusted Service Providers: Vendors who help us operate our website, process donations, send communications, or analyze data (e.g., Google, Mailchimp, Stripe). These providers must comply with strict data protection requirements.
  • For Legal or Safety Reasons: When required by law or to protect the rights, property, or safety of HealingStrong or others.
  • Organizational Changes: In the unlikely event of a merger or restructuring, your data will remain protected under this policy.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy—such as recordkeeping, legal compliance, or ongoing communication—after which it is securely deleted or anonymized.

6. Data Transfers (GDPR Compliance)

If you are located outside the United States, please note that your information may be transferred to and processed in the U.S., where privacy laws may differ. We take appropriate measures—such as Standard Contractual Clauses (SCCs)—to ensure your data remains protected under GDPR standards.

7. Your Rights

Under GDPR (EU/UK)

You have the right to:

  • Access, correct, or update your personal information.
  • Request deletion (“right to be forgotten”).
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time when processing is based on consent.

Under CCPA/CPRA (California Residents)

You have the right to:

  • Know what personal information we collect, use, or share.
  • Request access to and deletion of your personal data.
  • Opt out of the sale or sharing of personal information (HealingStrong does not sell personal data).
  • Exercise your rights without discrimination.

To exercise your privacy rights, please contact us at [email protected]. We will verify and respond to all requests within the timeframe required by applicable law.

8. Security

We implement appropriate physical, electronic, and administrative safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While no online system is completely secure, we follow industry best practices to protect your information.

9. Links to Other Websites

Our website may contain links to other organizations or partners. HealingStrong is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. Updates will appear on this page with a revised “Last Updated” date. Continued use of our website after updates signifies your acceptance of the new terms.

11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us at:

HealingStrong
Email: [[email protected]]
Website: [www.healingstrong.org]
Mailing Address: 1862 Auburn Rd Suite 118-I, Dacula, GA 30019]

12. “Do Not Sell or Share My Personal Information” (California Residents)

HealingStrong does not sell or share your personal information. However, in accordance with the California Consumer Privacy Act (CCPA/CPRA), California residents may formally exercise their right to opt out of any potential data sharing.
To do so, please email us at [email protected] with the subject line:
“Do Not Sell or Share My Personal Information.”

We will confirm receipt and ensure your preferences are honored.